Privacy policy
Last updated: October 2026
Who we are
- Go Above (“we”, “us”) operates the website at https://goabove.online and related services. For data protection questions, contact hello@goabove.example.
What we collect
- Account data: name, email address, and a securely hashed password. Passwords are never stored in readable form.
- Profile data you choose to provide: nationality, education level, grades, intended degree, preferred countries, test scores, funding needs, and intake year. Everything except your name and email is optional.
- Platform activity: saved opportunities, eligibility assessments, application tracker entries, notes, checklist items, and notifications.
- Uploaded documents: stored privately, served only to your authenticated session, and never shared with third parties.
- Messages you send us (contact/consultation forms) and newsletter subscriptions with your consent timestamp.
- Basic technical logs (IP address for rate limiting and abuse prevention).
How we use it
- To provide your account, dashboard, recommendations, and eligibility assessments.
- To send transactional email you request (email verification, password resets) and notifications you enable.
- To send the monthly newsletter only where you explicitly subscribed; every email includes an unsubscribe route and you can also contact us to be removed.
- To keep the platform secure: rate limiting, abuse detection, and audit logs of administrative actions.
What we never do
- We never sell your personal data.
- We never share your profile or documents with consultants, universities, or advertisers without your explicit action (for example, when you yourself submit a consultation request).
- We never publish your dashboard activity; those pages are marked noindex for search engines.
Cookies
- Essential cookie: a signed, httpOnly session cookie that keeps you signed in. The site cannot function without it.
- Optional analytics: only set after you accept them in the cookie banner; you can change your choice at any time by clearing site data.
Data retention & deletion
- You can delete your account at any time from Dashboard → Settings. Deleting removes your profile, saved items, tracker, notes, checklist, and uploaded documents.
- Contact messages are retained for up to 24 months to handle support threads. Audit logs are retained for security accountability.
- Unverified newsletter subscriptions that bounce repeatedly are removed.
Security measures
- Passwords hashed with bcrypt; sessions are signed tokens in httpOnly, sameSite cookies.
- Server-side authorization on every sensitive operation; uploads restricted by type and size.
- Rate limiting on authentication and public forms; protection against common web vulnerabilities (see also our Terms).
Children
- Go Above is intended for people aged 16 and over. We do not knowingly collect data from younger children; contact us if you believe a child has created an account.
Changes to this policy
- If we make material changes we will announce them on the site and, where appropriate, notify account holders by email.